Vengeance Graphix – Refund, Shipping & Policies

Payment

  • Full payment required before artwork is sent to print production.

Artwork Approval

  • Review your design carefully before approval.

  • Once approved, no changes can be made — this includes typos, errors, or revisions — after printing begins.

Shipping

  • Orders typically ship within 1–8 business days.

  • Orders ship to the exact address provided on the invoice. Vengeance Graphix is not responsible for delays or losses caused by incorrect shipping details.

  • We do not ship to P.O. Boxes. A physical address is required.

  • Customers outside the U.S. are responsible for any customs, duties, or import fees.

  • Vengeance Graphix is not responsible for shipping delays caused by carriers, weather, or unforeseen circumstances.

Returns & Refunds

  • Custom products (including banners, show boards, prints, etc.) are non-refundable.

Damaged or Defective Items

  • Any issues must be reported within 5 days of delivery, with photos of the product and packaging.

  • All products must be inspected upon delivery. Failure to report defects within this timeframe indicates acceptance of the product in working condition, regardless of when it is first used.

  • If a defect is reported within 5 days, Vengeance Graphix will cover the cost of reprint and provide a prepaid return shipping label. Item(s) must be shipped back in its original shipping box. A replacement will only be provided once the damaged item has been received.

  • After 6 days, replacement becomes the responsibility of the customer, including reprint and shipping/handling costs.

  • Do not attempt to repair or alter defective products, as this voids eligibility for replacement.

Warranty

  • Custom products (banners, show boards, prints, etc.) are not covered under warranty beyond the 5-day inspection/replacement window described above.

  • Warranty does not cover damage caused by misuse, negligence, accidents, or modifications.

  • For any warranty claims on non-custom products (if offered), shipping costs are the buyer’s responsibility.

Creative Vision

  • All designs are created in the bold, distinctive style of Vengeance Graphix. We do not alter or compromise this vision.

Ownership

  • All preparation materials, sketches, visuals, and digital files remain the exclusive intellectual property of Vengeance Graphix.